GT EXPORT

What are the rules/regulations for importing a vehicle?

For the import regulations for your country, please visit your country’s appropriate government authorities. It is strongly suggested that prior to importing a vehicle, you research what is expected of you, as a vehicle importer in your country and understand all risks and responsibilities.

Does the FOB price on the website include additional costs like freight charge, storage charge fees, tax and duties, etc.?

No, these fees are not included in our FOB pricing. The term “FOB Price,” as seen on our website, refers to the vehicle’s price only. Freight charge should be added to the FOB price when you purchase the vehicle from us. After receiving the vehicle, you will be responsible for paying port clearing costs, import duties, taxes and any additional fees required by your country or the port of discharge.

How can I see the condition of the vehicle ?

We provide more than 50 detailed pictures to assist your purchase.

Can you ship auto parts inside the vehicle I am buying?

Yes, we can. As long as Singapore and your destination country's authorities allow it.

What languages can you do business in?

We will be dealing primarily in English.

Do you list the manufactured year of your vehicles?

Yes, we do. All our vehicles have their year of manufacture and first date of registration listed.

Can I request vehicles not listed on your website?

Definitely! Please do not hesitate to let us know what you are looking for. Our staff will do our best to find the vehicle that best suits your request.

Does the vehicle come with an English manual?

Our official language in Singapore is English, so most of vehicles in Singapore come with full English interface and English owner manual if available.

Are spare keys provided?

It depends. If you do not find spare keys in the vehicle’s glove compartment, then they are not provided. You will be responsible for making copies when you receive the vehicle.

Can I still purchase the cars that are under "Reserved"?

A vehicle is “Reserved” when a customer has made a formal offer to purchase the vehicle, but we have not yet confirmed the customer's payment. If the offer is accepted and we confirm the customer's payment, it becomes SOLD and is no longer available to other customers. If the offer is rejected or expires, the vehicle remains in inventory and becomes available for other customers to make an offer.

What documents am I supposed to receive from GT EXPORT regarding my shipment?

You, as an importer, are supposed to receive the following documents:

1. Bill of Lading (B/L)
2. Insurance Document (if your purchase is CIF)
3. Export Certificate (also called the “Deregistration Certificate”)
4. Invoice

If your government requires, we will also send you the following:

5. Inspection Certificate

What is the DHL Delivery Address?

This is the required information you provide so that we can mail your documents, including your B/L, by DHL courier. Please provide the full name of the recipient, full address (without any abbreviations), and phone number(s).

Please be warned that incomplete information may delay the dispatch of your documents.

What is the consignee?

The consignee is the vehicle’s “owner-to-be.” Please list the consignee’s full name as well as the “real” name shown on his/her passport or ID, full address (without any abbreviations), and phone number(s).

It is important to understand the following when providing us with your booking information:

・ Your booking will be delayed by the shipping company if the consignee’s full name and address are not provided. Complete information must be provided.
・ The consignee's name cannot have any spelling mistakes. Even the smallest error can be subject to a B/L amendment, which may cost you additional fees and time.

What is the Notify Party?

This is the person that the shipping agent contacts to notify the confirmed arrival date of your vessel to the port. If you have a private clearing agent, you may list them here, though it is not mandatory as you do not need to declare a clearing agent on the B/L. If you have not hired an agent, it is easiest to simply write in “Same as Consignee.”

Can I track the documents that you will send me?

How can I get the actual arrival date of the shipping vessel?

There are two ways: The shipping agent will contact the Notify Party provided on the B/L about the shipment's arrival or you may contact the shipping agent on your end about one week prior to the shipping vessel's ETA.

Is it possible to clear customs using PDFs of the B/L?

No, it is not. Please make note that original Bill of Ladings are needed to clear the vehicle which are couriered to you. Please handle them with care and pass them to your custom agents to clear the vehicle.

Can the vehicle be delivered to my country?

Yes, GT EXPORT has Forwarding Agents that can deliver the vehicle from the port of discharge.